Effective Date: 8/30/2023
Information We Collect
We collect information that you provide directly to us when you use or interact with our website, Prozesy Shop. This information may include:
- Personal Information: Your name, email address, postal address, phone number, and other contact details.
- Payment Information: Information required for processing payments, including credit card numbers, billing addresses, and other payment details. Please note that we do not store full payment information on our servers; it is securely processed by our third-party payment processors.
- Order Information: Details about the products you purchase from us, including order number, product details, quantity, price, and delivery information.
- Account Information: If you create an account on our website, we collect your username and password. You have the option to provide additional information in your account profile.
- Communications: Any communications between you and Prozesy Shop, including emails and messages sent through our website’s contact forms.
How We Use Your Information
We use the collected information for various purposes, including but not limited to:
- Processing and fulfilling orders.
- Managing your account and providing customer support.
- Sending order and shipping confirmations.
- Sending promotional and marketing materials, if you have opted to receive them.
- Responding to your inquiries and requests.
- Analyzing and improving our website’s performance and functionality.
- Detecting and preventing fraud.
Sharing Your Information
We may share your personal information with:
- Service Providers: We may engage third-party companies and individuals to facilitate our services, such as payment processing, shipping, and marketing. These service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
- Legal Requirements: We may disclose your information when required to do so by law, or in response to valid requests by public authorities.
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You can request that we delete your personal information.
- Opt-Out: You can opt-out of receiving marketing emails by following the instructions in the emails we send you.
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
Last updated: 8/30/2023